pqc88 Privacy Policy
Here is our full commitment and detailed explanation of how your personal information is collected, stored, and kept secure on the pqc88 platform.
This Privacy Policy has been prepared by the operating company of pqc88 and applies to all players who use our website and services. Whether you are creating an account, playing games, making transactions, or contacting us on the pqc88 platform — we treat your personal information with the highest importance in every case.
The purpose of this policy is to clearly inform you about what information we collect, why we collect it, how we use it, and what steps we take to keep it secure. Please read this policy carefully and contact us if you have any questions.
Information We Collect
pqc88 collects certain types of information in order to provide you with a secure, personalized, and seamless service. This information falls into two main categories:
Information You Provide Directly
Information you voluntarily provide when you create an account, verify your identity, or contact us:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Residential address
- Payment method details (bKash, Nagad, Rocket, or Upay number)
- Messages and information shared when contacting our support team
Automatically Collected Information
Information collected automatically through technical means when you use our platform:
- IP address and device type
- Browser and operating system details
- Date and time of access to the platform
- Which pages were visited and for how long
- Game play history and transaction records
- Information obtained through cookies and similar tracking technologies
Purpose of Using Information
pqc88 uses the information collected only for the following legitimate purposes. We never use your information for unauthorized or unnecessary purposes.
2.1 Account Management and Identity Verification
We use your personal information to create, manage, and secure your account. As part of responsible gaming and legal compliance, we ensure that only individuals aged 21 or older are using our platform. Your identity document details are essential to this verification process.
2.2 Transaction Processing
We use payment-related information to correctly process your deposit and withdrawal requests and to prevent fraud. This information plays an important role in keeping transactions through bKash, Nagad, Rocket, and Upay secure.
2.3 Customer Support
Our 24/7 live chat and email support team may access your account-related information to resolve your issues quickly. This access is strictly limited to resolving your issues.
2.4 Platform Improvement and Analytics
We continuously improve the quality of our services by analyzing patterns in how you use the platform. This analysis is generally based on aggregated and anonymized data so that no individual can be identified.
2.5 Fulfilling Legal Obligations
We are legally required to retain certain information to fulfill our legal responsibilities related to Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF). This information may be disclosed to authorities only when legally required.
Information Disclosure and Sharing
pqc88 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
We work with trusted third parties for payment processing, technical infrastructure, and customer support assistance. These partners may only process information in accordance with our instructions and are also bound by strict confidentiality agreements.
Legal Requirements
We are legally required to provide necessary information in response to court orders, legal proceedings, or legitimate requests from government authorities. In such situations, we always make decisions based on legal advice.
Fraud and Abuse Prevention
Information may be shared with industry partners to prevent account fraud, money laundering, or other misuse — but always limited to the minimum amount of information necessary.
With Your Consent
For any purpose other than those listed above, we will always obtain your explicit consent before sharing your information.
Data Security Measures
pqc88 has implemented industry-standard technical and organizational measures to ensure the security of your information.
SSL Encryption
Every connection on our website is protected by SSL (Secure Sockets Layer) encryption technology. This means all data exchanged between your browser and our servers is encrypted, so no third party can read or alter it.
Secure Data Storage
Your personal information is stored on secure servers with firewalls, access controls, and regular security audits in place to prevent unauthorized access. Passwords are always stored in hashed form.
Access Controls
Our staff are only granted access to the information needed for their specific role. Every staff member is bound by a strict confidentiality agreement and receives regular training on data protection.
Cookie Policy
Cookies are small text files stored in your browser. pqc88 uses cookies for various purposes:
Essential Cookies
These cookies are essential for your login status, session information, and security verification. The platform cannot function properly without them and they cannot be disabled.
Functional Cookies
These cookies are used to remember your preferred language, display settings, and personalization preferences. They improve your experience but can be turned off.
Analytics Cookies
These cookies are used to collect and analyze statistics on platform usage. This information is in anonymous and aggregated form, so no individual can be separately identified.
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some important features of pqc88 to stop working.
Data Retention Period
We retain your personal information only for as long as it is needed or legally required. Retention periods may vary depending on the type of information:
Active Account Data
Your personal information will be retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.
Transaction Records
Financial transaction records are retained for the period required by anti-money laundering legislation. Requests to delete this information may sometimes not be possible to fulfill due to legal obligations.
Cookie and Analytics Data
Session cookies are deleted when the browser is closed. Persistent cookies and analytics data are generally deleted within 12 to 24 months.
Your Rights and Choices
You have certain important rights over your own personal information. pqc88 respects these rights and helps you exercise them:
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information. Contact us to make this request.
Right to Rectification
If any information stored in your account is incorrect or incomplete, you have the right to request that it be corrected or updated.
Right to Erasure
In certain circumstances you may request the deletion of your personal information. However, retaining some information may be essential on our part due to legal obligations.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted. After receiving this request, we will respond within a reasonable time.
Third-Party Links and Services
The pqc88 platform may contain links to third-party websites or services. These third-party sites have their own privacy policies and pqc88 is not responsible in any way for how they collect or use information.
Our payment providers — bKash, Nagad, Rocket, and Upay — follow their own privacy policies. Any information relating to your mobile banking account is governed by the policy of the relevant provider.
You are advised to read the privacy policy of any third-party site before visiting it.
Protection of Minors
pqc88 is a responsible gaming platform. Our services are intended only for individuals aged 21 or older. We never knowingly collect information from minors.
If anyone under the age of 21 attempts to create an account, we reject that registration, and if any collected information is confirmed to belong to a minor, it is immediately deleted from our system.
If a parent or guardian suspects their child has used our platform, please contact us immediately.
Policy Changes and Updates
We may update this Privacy Policy from time to time as our services, technology, or legal requirements change. For significant changes, we will notify you by email or through a notice on the platform.
After each update, the "Last Updated" date at the top of the page will change. Continued use of the platform after an update indicates that you have agreed to the terms of the new policy.
We recommend that you check this page regularly to stay up to date with the latest policy.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any rights regarding your information, please contact us. Our team is always ready to assist you.
Support Team
24 hours a day, 7 days a week — support in Bengali and English
[email protected]
For privacy-related requests, write "Privacy Request" in the subject line — this helps us direct your message to the right department quickly.